Providing prescriptions online is governed by state/provincial and federal laws. This means some states/provinces allow for prescriptions to be provided by veterinarians on Vetster. In others, your pet must be physically examined in-person in order to obtain a prescription. For example, a veterinarian physically located in another province can still prescribe medication if they are licensed to practice in your province. Licensing is the determining factor, not the physical location of the veterinarian. It all comes down to a term known as VCPR. In both cases, virtual consultations can still provide valuable guidance and help determine whether a prescription is necessary. You can still book a virtual appointment for an evaluation and guidance. The veterinarian may recommend next steps, such as over-the-counter alternatives or diagnostic testing.
Virtual consultations with veterinarians are a useful tool for pet owners. During these consultations, a veterinarian can evaluate your pet's condition, discuss potential causes of symptoms, and advise on whether a prescription is necessary or if over-the-counter options or diagnostic testing may be more appropriate. However, it is important to note that prescriptions are not guaranteed during these visits, as the decision depends on the veterinarian’s discretion, your pet’s needs, and regional regulations. To help users identify veterinarians who can prescribe medication, Vetster includes a prescribing status banner on each veterinarian’s profile, indicating either 'prescriptions available' or 'no prescriptions.' To request a prescription, you must book and complete an appointment with a licensed veterinarian on Vetster. During the booking process, include your prescription request in the appointment notes so the veterinarian can review it in advance.
Providing your pet’s prior medical records and details of any previous prescriptions can help the veterinarian make an informed decision during the virtual visit. This information allows the vet to better understand your pet’s medical history and current needs. A Vetster veterinarian can still assist with the following:
Assess your pet’s condition.
Provide expert guidance and recommendations for next steps.
Discuss potential causes of your pet's symptoms.
Advise on whether a prescription is necessary or if over-the-counter options or diagnostic tests might be more appropriate. However, it is important to note that a virtual consultation does not guarantee a prescription. The veterinarian must comply with local regulations and may require an in-person examination before issuing a prescription. Even in regions where telehealth prescribing is not allowed, virtual consultations remain valuable for evaluating your pet’s condition, offering guidance, and determining next steps. Before booking a consultation, users can check the prescribing status of veterinarians on Vetster by reviewing their profile, which clearly indicates whether prescriptions are available.
In all cases, we support the decision of the veterinarian as to whether a prescription is the best choice for the animal. This decision is influenced by regional regulations and the veterinarian’s clinical judgment, ensuring the best care for your pet.