In The US
As Vetster is not a pharmacy, when a veterinarian on Vetster prescribes medication, it is fulfilled by Wedgewood Pharmacy, a licensed U.S.-based mail-order pharmacy that can ship your pet’s medications right to your door. If you prefer, you can also ask to have your prescription sent to your local pharmacy, as long as the medication is stocked there and the pharmacy is licensed. Additionally, Vetster veterinarians can prescribe medications through the VetsterRx system, which allows prescriptions to be processed by partner pharmacies, including Wedgewood and Mixlab. This ensures proper record-keeping and timely fulfillment, especially for compounded medications tailored to your pet's needs.
When choosing to fill your pet’s prescription through a third-party pharmacy, it’s important to consider delivery timelines. These timelines depend on the pharmacy’s processing and shipping procedures, and Vetster cannot guarantee specific delivery dates. Always check the pharmacy’s estimated delivery times when placing your order.
Detailed Prescription Processes
Vetster provides a convenient platform for pet owners to consult with licensed veterinarians and manage their pet's prescriptions. Below is an overview of how Vetster handles various aspects of pet prescriptions, including compounding, fulfillment, and refills.
Prescribing and Compounding Medications
For small mammals and exotics, medications often need to be compounded to ensure proper dosage and formulation. Vetster veterinarians can arrange for compounding through online or local compounding pharmacies. This ensures that the medication is tailored to the specific needs of the pet. If a medication is not available at a local pharmacy, the veterinarian can add it as a prescription using the VetsterRx system. This allows the prescription to be processed by partner compounding pharmacies, such as Mixlab or Wedgewood, ensuring proper record-keeping and timely fulfillment.
It is also important to note that compounded medications require additional processing time at the pharmacy before they are shipped. This extra time should be accounted for when planning your pet’s medication needs.
Adhering to Prescriptions
It is important to note that prescriptions must be dispensed exactly as written. This ensures the safety and efficacy of the medication for the pet.
If you're placing an order directly with your local or online pharmacy, you may need to provide Vetster's clinic information. This guide explains when and how to enter these details, ensuring a smooth prescription process. For example, if an online pet pharmacy requests contact details for prescription verification, you can provide Vetster's general contact information. This ensures smooth communication and timely processing of your pet's prescriptions.
When ordering a prescription through a retailer (e.g., PetSmart) that requires a US address, use Vetster’s business information: Additionally, if an online pharmacy requests the veterinarian’s contact details after a Vetster appointment, you can submit your prescription request through the Vetster app. Vetster will process the request and send a confirmation email containing the necessary details for the pharmacy.
Company: Vetster Inc.
Address: 651 N Broad Street, Suite 206, Middletown, DE 19709
Phone: 844-619-0123
Email for Prescription Verification: [email protected]
When to Provide Vetster Details
You will need to provide Vetster's clinic information in the following scenarios:
When the pharmacy's website asks for the prescribing clinic or veterinarian details.
If Vetster is not listed in the pharmacy's dropdown menu, and you need to manually enter the information.
If an online pharmacy form asks for a phone number, you can provide the pharmacy’s website link instead or use the phone number listed on the pharmacy’s contact page.
Organization Name: Vetster Inc.
Address: 651 N Broad Street, Suite 206, Middletown, DE 19709
Phone Number: 844-619-0123
Email Address: [email protected]
In Canada
When your Vetster veterinarian prescribes medication, the prescription is sent to the pharmacy of your choice for filling. This ensures your medication comes from a licensed pharmacy in your province.Vetster veterinarians can also arrange for medications to be compounded if necessary, ensuring proper dosage and formulation for your pet. Additionally, prescriptions can be submitted through the Vetster app for processing by a pharmacy of your choice, providing flexibility and convenience.