For Pet Parents | Vetster Help Center

Register your profile with a promo code

Written by Lauren
Updated over a week ago

How do I save a promo code?

Written by Lauren
Updated over a week ago

Refer a friend program

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Updated over a week ago

Should I book a Vetster Wellness appointment?

Vetster Wellness connects you with licensed veterinary technicians

Written by Lauren
Updated over a week ago

How do I redeem my promo code?

Written by Lauren
Updated over a week ago

Should I book with Vetster Wellness or Vetster Medical?

Written by Lauren
Updated over a week ago

Should I book a Vetster Medical appointment?

Vetster Medical connects you with licensed Veterinarians

Written by Lauren
Updated over a week ago

How long are appointments?

Written by Lauren
Updated over a week ago

What happens if the video cuts out during our appointment?

Written by Lauren
Updated over a week ago

Are the veterinary professionals licensed?

Written by Lauren
Updated over a week ago

Why should I book my pet a check-up?

Written by Lauren
Updated over a week ago

What is Vetster's cancellation policy?

Written by Lauren
Updated over a week ago

What if this is an emergency?

Written by Lauren
Updated over a week ago

The veterinarian-client-patient relationship (VCPR)

Written by Lauren
Updated over a week ago

Should I select a Veterinarian on Vetster?

Written by Lauren
Updated over a week ago

Should I select a Veterinary Technician on Vetster?

Written by Lauren
Updated over a week ago

Should I book with a veterinarian or a technician?

Written by Lauren
Updated over a week ago

What if I am unhappy with my appointment?

Written by Lauren
Updated over a week ago

Can I decide if I want an appointment with a Veterinarian or a Veterinary Technician?

Written by Lauren
Updated over a week ago

Am I charged more if my appointment runs long?

Written by Lauren
Updated over a week ago

Why should I use Vetster?

Written by Lauren
Updated over a week ago

Does it cost money to sign up as a Pet Parent?

Written by Lauren
Updated over a week ago

What is the difference between a veterinarian (DVM) and a veterinary technician (VT)?

Written by Lauren
Updated over a week ago

How am I matched with a veterinarian?

Written by Lauren
Updated over a week ago

Am I able to rebook with the same Vet or Technician on the system for future appointments?

Written by Lauren
Updated over a week ago

Will my regular vet stop seeing me if I use Vetster?

Written by Lauren
Updated over a week ago

Can the veterinarian prescribe medication for my pet?

Written by Lauren
Updated over a week ago

What if my prescription can’t be filled?

Written by Lauren
Updated over a week ago

Can a prescription be filled at a local pharmacy?

Written by Lauren
Updated over a week ago

How can I prepare for my appointment?

Written by Lauren
Updated over a week ago

Do I have to tell my regular vet about any online appointments?

Written by Lauren
Updated over a week ago

Can I speak to the vet about more than one issue per appointment?

Written by Lauren
Updated over a week ago

Can my pet participate in the video call?

Written by Lauren
Updated over a week ago

Is this covered by my pet owner’s insurance?

Written by Lauren
Updated over a week ago

How do I make a payment?

Written by Lauren
Updated over a week ago

What kind of symptoms can the vet treat?

Written by Lauren
Updated over a week ago