You are now able to send and receive direct messages to and from your vet once an appointment has been completed. You can follow-up with your vet for up to 48 hours after your appointment to ask questions directly related to the care received. Both vets and clients will receive a notification when there is a new direct message.

To send a direct message follow the steps below:


1. Log in to your Vetster account

2. On the left-hand side under "Dashboard" select "Appointments", then "Past Appointments"

3. Scroll down the page to the "Appointment Notes" section, on the right-hand side select "Add entry"

4. Click "Direct Message", write your message and hit send!

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